Chapter 2 CASE #3 When Certification Is Justified

Discussion Questions

1.)    How can organizations and vendors change their certification program to test for skills as well as core knowledge. What issues might this introduce?

Organizations and vendors must produce a better training for employees to develop their skills and core knowledge in implementing a better solutions if they encountered some problems in the company, some issues regarding of changing their certification programs will occur in the state of time consume and short comings.

2.)    What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?

IT workers argued that testable IT knowledge does not necessarily translate into quality IT work. To overcome this shortcomings, SAP has built alliances with some 900 universities around the globe to deliver training and certify additional resources and also while there is no universal call for certification examination procedures that answers all needs within the IT progression, certifying bodies are beginning to adapt their programs to better fulfill the evolving needs for certification IT.

3.)    What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

Employers use certification as a hiring gate for entry level positions and for jobs that require specific core knowledge. Also, employers use certification as a means of training employees and increasing skill levels within the company. Certification programs need to change in the future to better serve the needs of the IT community like changing IT certification examination. Other organizations are catching on. Sun Microsystem requires the completion of programming or design assignments for some of it’s certification.